Pondicherry University PSM Syllabus

UNIT-I – INTRODUCTION
• Meaning, Definition, Scope and Significance of Public Systems.
• Public Policy Formation, Implementation and Evaluation.
• Centre – State Relations, Regional Disputes.
UNIT-II – GOVERNANCE
• Civil services, training and development of government employees, bureaucracy, work culture of public sector employees.
• Processes and procedures of government administration, filing system, proactive versus reactive government regulation, cost benefit analysis of regulation, citizen friendly services, Plain language in government administration.
• Transparency and Accountability – Objectivity versus Subjectivity, Process versus Objectivity/Outcome based approach in decision making.
• Open Government, E-Democracy, Computerization and E-Governance,
• Leadership Issues – Significance of Ethics, Integrity and Wisdom
UNIT-III – DEVELOPMENT AND REGULATION
• Inclusive growth and development, agenda and ideological issues of multi-party versus two-party system and nationalism.
• Privatization and Public-Private Partnerships: Different forms of relationship between public, private and voluntary sectors and alternative forms of institutional arrangements for service delivery to citizens.
• Networking with NGOs, private companies, other organizations and individual experts for the synergistic benefits for the citizens
• Productivity – Systemic Efficiency, Futuristic and Visionary Planning.
• Subsidies – Analysis of Career versus carrot approach of Public Welfare Schemes
UNIT-IV – GRIEVANCE REDRESSAL MECHANISM:
• Awareness through multiple media channels,
• Citizen care services – Online and offline Online frauds, Social Media Role of Media in the society.
UNIT-V – SYSTEMIC ISSUES
• Significance of systemic issues on the society, nation and world
• Corruption – Meaning, Adverse impact of corruption on societal attitude towards life.
• Types of Corruption – Systemic and Sporadic/Individual, Petty and Grand, Moral and Legal, Rumors and Reality.
• Societal Issues – Bribery, Dowry, Embezzlement, Nepotism, Patronage System
• Eradication of – Slums, Poverty, Extremism, Regionalism, Fundamentalism

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Pondicherry University Notes For Public System Management